Insight helps you provide timely, personalised support to your tenants.
The combined challenges of Universal Credit, welfare reform and the 1% rent reduction mean it's more important than ever to provide timely, personalised support to your customers.
Insight is a unique solution, that combines data from multiple sources into an easy to use dashboard.
Insight enables you to manage risk proactively and be more efficient with your resources.
Insight brings together data from your HMS, spreadsheets, CRM and other IT systems and enhances it with information from hundreds of sources.
This provides you with a single, clean and verified view of the facts, enabling you to make informed decisions.
"Insight equips us to support tenants, ensuring we use evidence not opinion in our work. The savings are obvious. Our staff access the data immediately and proactively and then have informed one-to-one contact with tenants. The alternative is manually acquiring and scoring public records and then, typically, it would only be in our second or third visit with a tenant that we might fully understand their financial situation. With Insight, we turn up the first visit with the information at our fingertips. That is significant in terms of resources, both time and money."
- Serena Jones, Director of Homes, Communities and Services, Coastal Housing
Your data is one of your biggest assets, and in a period of significant change for the sector, landlords must take full advantage of it. Our Award winning product, Insight provides the perfect solution and can be used alongside existing IT systems, augmenting rather than replacing them.
Through using this service we have been able to positively close a number of cases in one particular instance we actually had a tenant hand keys back
Our Tenancy Management team are using the case management in the product and have already identified one case of tenancy fraud which will save the