Insight helps you provide timely, personalised support to your tenants.
The combined challenges of Universal Credit, welfare reform and the 1% rent reduction mean it's more important than ever to provide timely, personalised support to your customers.
Insight is a unique solution, that gives you the ability to convert huge amounts of data into a useful, user friendly format. This valuable customer intelligence will assist your team on a daily basis to support and improve the delivery of services to tenants.
Insight brings together data from your HMS, spreadsheets, CRM and other IT systems and enhances it with information from hundreds of sources.
This provides you with a single, clean and verified view of the facts, enabling you to make informed decisions.
"Insight equips us to support tenants, ensuring we use evidence not opinion in our work. The savings are obvious. Our staff access the data immediately and proactively and then have informed one-to-one contact with tenants."
Director of Homes, Communities and Services - Coastal Housing
Insight provides the perfect solution and can be used alongside existing IT systems, augmenting rather than replacing them.