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Housing Partners

We have been serving the social housing sector since 2001, turning innovative ideas into award winning and effective software solutions. Social housing provides homes to some of society’s most vulnerable people. Helping landlords to meet their commitment to these families and individuals is central to our ethos.

Trusted by over 700 housing providers

and over 140 Local Authorities

HomeSwapper is the UK’s most popular mutual home exchange service, with more than half a million other social tenants. Since 2007, HomeSwapper has helped more than 260,000 families and individuals swap their homes, saving landlords an estimated £200m on potential voids. Every day, thousands of people log on to HomeSwapper because they want to move. For many this is because they need more space, or they’re moving for work or to be closer to family. Others may be in crisis situations, and need to get out and make a new start. We hear hundreds of these stories every month, and that’s what makes us passionate about what we do.

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The combined challenges of Universal Credit, welfare reform and the 1% rent reduction mean it’s more important than ever to provide timely, personalised support to your customers. Insight is a unique system that converts huge amounts of data into valuable customer intelligence in a format that will assist your team on a daily basis to support and improve the delivery of services to tenants.

Insight
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Housing Jigsaw

Housing Jigsaw is the umbrella term for a series of intuitive, interactive and user-friendly modules designed to support local authorities manage their front line services. Housing Jigsaw is not simply an IT product, it is a housing options solution based on an IT platform. Housing Jigsaw combines practical support and advice with easy-to-use software, which allows councils to meet their new legal obligations.

Delivered in partnership between Housing Partners and the National Practitioner Support Service (NPSS), it’s built around the NPSS Homelessness Reduction Act Flowchart© and is the only suite of solutions designed for practitioners by practitioners.

Housing Jigsaw combines practical support and advice with easy-to-use software, allowing you to meet your legal obligations. Delivered in partnership between Housing Partners and the National Practitioner Support Service (NPSS), it’s built around the NPSS Homelessness Reduction Act Flowchart© and is the only suite of solutions designed for Practitioners by Practitioners.

Housing Jigsaw
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PRAH

PRAH

Enabling local authorities to discharge Homelessness Reduction Act statutory duties

EHR

PRAH

The Register manages your housing list online, in partnership with local providers.

ATLAS

PRAH

Lets you advertise homes to those in housing need and manage accommodation enquiries

ALERT

PRAH

A free module that supports the Duty to Refer between public bodies and wider agencies

Keeping your data safe

Housing Partners is ISO27001 accredited and registered as a data controller with the ICO.

About Us

Our passion is delivering pioneering products for a joined-up approach to homelessness, allocation & tenant management.

Working in partnership with over 700 Registered Providers and 150 Local Authorities, we are trusted to directly advise over 10,000 tenants a month. Our experienced team operate market leading national, regional and local solutions, delivering exceptional outcomes for both landlords and their customers.

Social housing provides homes to some of society’s most vulnerable people and helping local authorities and landlords to meet their commitment to these tenants is central to our ethos.

Our Values

Working together: We will establish common goals with our customers within a positive working environment, recognising each other’s strengths and skill sets and using these to enhance team performance

We Can: We are ambitious, focusing on the real task in hand, opening ourselves up to new ideas & challenges and getting tasks done in a timely manner with an attitude of optimism

Do the right thing: We work as one team and treat each other with fairness and inclusion, proactively assessing & managing risk to ensure that decisions, tasks and actions are beneficial and support our customers’ goals